Testimonials
Favorable Comments
Action Appliance Service is a BBB Accredited Major Appliance Repair Store in Salt Lake City, UT



Browse some of the letters and E-mails Action Appliance Service received from our satisfied customers. We want you, our potential customer, to read some of the favorable comments our customers have said about us in order to help you choose us as your preferred company! We'd be happy to provide additional references upon request.


Wonderful by Mark – 02/09/2011

A referral from a family member about action appliance was wonderful. very knowledgeable service person came out and fixed my refrigerator .I was very pleased and happy with the price!!! and the lady who answered the phone' she was so delightful .I do own some apartments and definitely will call action appliance when I have other trouble .

Super Great service !!!! by Jennifer G – 01/31/2011

When I woke up the other day i realized that my freezer had stopped working and I panicked, I didn't want all my food to go bad so I looked for an appliance repair service and I found action appliance service, i called them and they came on the very same day , the repairman was very polite and he fixed everything for a great price, I would definitely call them again!!!!

Thank You Action Appliance by Beth – 01/19/2011

Action Appliance was quick to come out and repair my washer on a Friday night. The repairman was friendly and efficient. It was obvious that he had years of experience in this field. I would absolutely recommend him and use him again if the need arises.


Great Job Well Done by Mardahar – 01/07/2011

I had Action Fix My dishwasher and they did such a good Job we decided to have them repair our Fridge rather than buy a new one. It works great and the price was less than we thought. Action did a very professional Job and we are very satisfied with them. I would refer them to everyone!Thanks Action


Refrigerator Repair by hejegardner – 01/06/2011 \

I had my refrigerator repaired today and I wanted to take a few minutes to say what a wonderful job they did. When I first called on the phone they gave me suggestions to try. When he came out he was very knowledgeable and nice . I will call them again and refer them to other people.


Refrigerator Repair by hessra – 01/05/2011

I had used Action Appliance to repair my washer a few years ago, and they did such a good job then, at such a great price, that I decided to use them again recently when I needed my fridge repaired.. When I called and explained the problem with them, they quoted me a price range of what they thought it might be, depending on what they found when they arrived. Because it did need to be repaired, they did not charge me a trip charge, and their price came in a little below what they had actually quoted me over the phone. They showed up on time, and were quick and efficient in fixing the problem. I would definitely call them again if I need any other appliances fixed.


Great service by Happy customer – 07/07/2010

I needed my washing machine repaired. They came out at the exact time they said they would and were very courteous. They were concerned about my problem and got right on to fixing the machine. I was impressed with the quality of the repair and the price was less than I expected it would be. I will definitely call them again!


best ever by cy – 06/02/2010

they were great, come out fast, told me my washer was on its last leg and I should get a new one. there ads say no trip charge with parts and labor , so I didn't mind paying a small trip charge,compared to all the other guys, they want so much more for coming out .

The Following are comments from Angie's List.

Member: Kandace Prisbrey
3556 S Fleetwood Drive
SALT LAKE CITY, UT 84109
Category: Appliance Repair - Large
Services Performed: Yes
* More Weight is given to a report where work has been completed.
Work Completed Date: February 16, 2012
Hire Again: Yes
Approximate Cost: $170.00
Description Of Work: Action Appliance replaced the solenoids on my dryer and repaired the gasket on my freezer.

Member Comments:
My five year old gas Maytag dryer quit putting out any heat. When I called Action Appliance, they said they gave me a two hour window that they would be to my home and they arrived in the time they said. No waiting around all day for a repairman that may or may not show up. When Stan came to my home, he gave me an estimate, so that I could decide if I wanted to repair the dryer or replace it all together. The cost to replace the solenoids was less than half the cost of the dryer, so we chose to repair. He had the replacement parts in his truck--no waiting for them to ship from somewhere. He was efficient and quick. We were back to drying clothes that afternoon. AND for an additional $10 he fixed the gasket on my very old freezer. We had been taping the freezer door shut with duct tape and now we can just open and close at will. I will definitely be calling Action Appliance again! (He even showed me what to do, if the gasket starts curling out of place again.) I found out that if I had chosen to replace the dryer rather than repair, he would have only charged me $40 to come to my home to diagnose the problem in house. Others I have talked to charge upwards of $75 for this service. It is hard to diagnose a gas dryer over the phone. I really appreciate Action Appliance's integrity and professionalism.

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism

SHERI RAD
SANDY, UT
Description Of Work: Installed a new ice maker.

Member Comments: 
Our refrigerator's ice maker was leaking, called Action Appliance at approximately 1:30pm. and they said they could send out a repairman between 2:00pm - 4:00pm. Stan, the owner himself, arrived a 3:00pm the same day. Stan explained the options available of repairing and keeping the old vs. installing a new one. Very different than most who want to sell you a new part only. I went with a new part anyway, but I was impressed he gave me the option. Total cost of the repair including the new part was $175. I am very pleased with the total experience and will definitely use them in the future for any appliance repairs.

Bill Hunter
SALT LAKE CITY, UT
Description Of Work: 

Repairman gave estimate of cost of job after he checked the dryer for areas of concern. He told me he would do that. Once he had checked out everything and I ok'd his finding he got right to work replacing the burned out heating coil . He not only replaced the coil, but also cleaned out the wiring and totally wiped out all the built up lint in the back of the dryer and also the lint filter shaft while he was at it. I had been worried about the build-up. Now everything works great and looks like new! He was fast and thorough . Great job! And he was nice about explaining things as he went along.

Member Comments: 
The experience was very good . No negative surprises. He came and did what he said he would do and he left. Nice man . polite and informative .
Judy Whittlesey
Salt Lake City, UT
Description Of Work: 

The flap to direct ice cubes into a glass would not open. Appropriate testing was done and it was determined that the switch was faulty and this could only be corrected by installing a whole new circuit board which was ordered and installed.

Member Comments: 
The repairman was most efficient, respectful, responsible and knowledgeable. I was advised about the high cost of the new part necessary...but as that was a lot cheaper than buying a new fridge, I opted for the new part. It was ordered and when it arrived, the repair was made. I can't fault this repairman, or the company he represents, for anything. I will definitely call them again for appliance repairs.
Additional Questions Answered when completing this report:

How much did the final cost compare to the original estimate? Right on
How does the value of the work compare to the price? I got more than my money's worth
How far in advance did you schedule the work? Within a week
Did you find the company through Angie's List? Yes
If yes, which source(s)? Website
Why did you choose this contractor? Reputation
Have you used this company before? This is the first time I've used this company.
What did you like most about this contractor? Honesty, politeness, efficiency, knowledge, and initiative to quickly fix another repair he saw necessary at no extra cost.
What did you like least about this contractor? Can't think of anything
What surprises came up during the course of the work? None
What words of advice would you give other members considering this contractor? Can't think of anything.
What words of advice would you give this contractor? No advice necessary!